Human–computer interaction

Advances in the development and implementation of emerging technologies – such as artificial intelligence, the Internet of Things, distributed energy, renewable energies, and satellite systems, blockchain… – together with the exponential capacity for data management and generation of new knowledge, are transforming our culture in the way we work, learn, relate, move, or entertain ourselves. For this digital transformation of society to be inclusive and equitable, it must be developed from a humanistic perspective.

Any adoption of automation processes, artificial intelligence systems, datafication, or robotics… must be developed with people at the center, that is, with a human-centered approach that fully involves human beings in the governance of technology.

This implies addressing:

– Ethical and socially just barriers, discrimination, biases, or prejudices (disinformation, decision-making…)
– The impact on citizens (surveillance, privacy, digital identity, more/less active participation in society…)
– The involvement of public administrations or private entities in the governance of these digital systems (regulation, algorithm audits, public-private collaborations…)


report  |  Digital Trust  | 

Towards a meaningful human oversight of automated decision-making systems

With the increasing uptake of automation tools in the public sector, policymakers, government officials and …
article  |   | 

Blockchain and AI: ushering in a new era of public innovation?

In this edition of Mobile Talks, blockchain and AI experts including members of the Digital …
article  |   | 

Algorithmic governance: proceed with caution

Governments are facing a health crisis, an environmental crisis, a financial crisis and a digital …
Q&A  |  Security and Data  | 

Governing data for the benefit of all, by Christoph Steck