Gen Z and digital inclusion: moving beyond digital natives to address digital access among youth

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Digital technology has advanced at such a rapid pace that different generations often appear to be worlds apart. Older generations are frequently seen as less skilled with technology, while younger generations, particularly Gen Z, are often referred to as digital natives due to their inherent familiarity with digital environments. 


Gen Z grew up in a world where global internet adoption increased rapidly, from 16% in 2005 to 67% in 2023 (ITU, n.d.) 

The term digital native attempts to explain how Millennials and Gen Z have grown up immersed in digital environments, fundamentally altering their interaction with information compared to older generations. Despite being contested due to limited empirical support, the concept of digital natives continues to influence how policymakers approach youth and technology. 

This whitepaper published by Digital Future Society, advocates for digital inclusion initiatives that extend beyond generational labels, acknowledging the significant influence of socioeconomic factors on digital access. Although global internet adoption has increased, disparities persist, especially between high-income and low-income countries. 

Gen Z faces the challenge of navigating online complexities in an increasingly hybrid context as they transition into adulthood. 

As digital technologies rapidly evolve, it's crucial to recognize the limitations of current research and how popular perceptions may exclude youth from decision-making. Policymakers, technologists, civil society organizations, educators, and youth must collaborate to ensure online spaces are inclusive, safe, and accessible. Youth are key stakeholders in designing and governing these spaces, and their input is vital for preserving rights and shaping a more equitable and sustainable digital future.