Practical guide: Using qualitative methods to study digital divides in specific groups

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In an increasingly digital world, equitable access to technology and the internet is essential for social inclusion and active citizen participation. However, significant inequalities persist, especially among the most vulnerable groups. This methodological guide is designed to address these digital divides with a rigorous, evidence-based approach.


Objective

The guide provides clear guidelines and detailed recommendations for planning, executing, and analyzing research on digital divides. Its objective is to offer a comprehensive and participatory framework that ensures all voices are heard and all needs are met. 

Who is this guide for? 

This guide is aimed at various stakeholders interested in improving digital inclusion:

  • Municipal Services and Entities: that seek to design effective public policies and interventions that address inequalities to digital technologies.

  • Civil Society Associations and Entities: to promote digital rights and equal opportunities.

  • Researchers and Academics: can use this guide as a resource to plan, conduct and analyse qualitative studies on digital inclusion.


Reasons to Use this Guide:

  • Methodological Guidance: provides the necessary tools and techniques for conducting detailed qualitative studies on digital divides.

  • Participatory Approach: promotes an approach that involves the community, ensuring that solutions are relevant and effective.

  • Practical Resources: offers support materials and practical recommendations to ensure the implementation and replicability of studies.


This guide provides an essential theoretical and practical framework to effectively address digital divides. It is an invaluable resource for policymakers, digital rights advocates, and researchers committed to promoting a more inclusive and equitable society in both offline and online.