Leveraging GovTech for citizen engagement

How can governments overcome the challenges and leverage the opportunities of GovTech when it comes to citizen participation? As an emerging form of public-private collaboration in the digital era, GovTech can offer governments new opportunities in the area of citizen participation. However, the development of new tools and practices can also bring new challenges.

Why it matters

Today, governments are encouraging the growth of GovTech, seeing it as an opportunity to revamp the domestic public sector and as a source of economic growth. At a time of growing inequality, mistrust in government institutions and rapid technological change, this new field also offers new opportunities to put citizens at the heart of public policies and services, thereby improving engagement.